Pit Lane, Durham, DH1 5HH

Tel: 0191 3757444

Coronavirus (COVID-19) - Please read our update on trading during this period

Continued trading in the guidelines

We’ve now been re-open on a five day basis since the 7th May. We’ve put the following guidance in place for customers;

  • Please phone ahead to make a booking
  • Please arrive at your allotted time or as close as possible to prevent build up of customers and cars
  • Please have your locking wheel removal tool out and on the passenger seat (This saves us having to go through your boot, glove box and duckets etc)
  • If your booked for a service please also leave your service book out on the passenger seat
  • Please ensure your car interior is generally clean and litter free
  • We have a ‘one person at a time’ policy in the reception. If there is another customer already in the reception just wait in your car and we’ll come out and get you.
  • When in reception put your key in the drop off tray at the end of the reception counter (Please leave just your key – remove all key rings and other keys)
  • We’ll take your phone number and communicate over the phone on any issues
  • On collection your car will be ready outside and we’ll do a quick handover. You can pay over the phone or by bank transfer too.
  • Please wear a mask in reception

We really appreciate you following the above guidance as it helps keeps everyone safe,

Ben Darcy

Darcys of Durham