At this time of year we really think car maintenance is especially important. There are a few factors that support my view on this; The roads are busier than the summer months. Not many people are on holiday or out of the country, the roads too and from work are very busy and journeys take...
Many of the garage customers know that in July the wonderful and lively baby Dillon Ray Darcy arrived into our world !. Having a baby makes it difficult to do lots of things, and writing about the garage is definitly one of them ! He’s now 9 weeks old, smiling and doing lots of other good...
Hello, My background is from a family business that started out small and grew bigger through hard work, good decision making and above all customer focus. It sounds simple but I believe in trying to understand a customers needs and meeting them in a way that best suits them. This process isn’t a universal approach,...
This was a recent article in the Northern Echo and Journal. http://www.nebusiness.co.uk/business-news/latest-business-news/2013/05/16/ben-darcy-launches-darcy-s-of-durham-vehicle-repair-business-51140-33338916/My dad found it very amusing – He said last night that as far as he could remember I was only good for dismantling the wheels of the Scalextric cars and not so good at putting them back together….
We’ve been open for business now for a couple of weeks and have to say we’ve been really pleased with the response from people within the local area. I’ve said before that we really want the success of the garage to come from being a trusted part of the local community, offering good service at...
Last night we had our first team meeting. All five team members were in attendance and we went to the Mill House pub for fish and chips and a glass of coke. All of us had fish and chips. The fish wasn’t battered and was in a funny type of breadcrumb topping. I think the...
This weekend Luigi the courtesy car was taken on a longer drive North to St Andrews in Scotland. Luigi is a Fiat 500 that’s branded in the ‘Darcy’s of Durham’ logo and colours and often seen in and around both Durham and Newcastle. Luigi is made available for Darcy’s customers free of charge where your...